| Issue ID | 1654961 |
| Internal NHTSA # | 11320059 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C230 |
| Model Year | 2004 |
| File date | 01/09/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercedes-benz c 230. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the parts for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the sunroof was inoperable. The contact reached out to mercedes-benz of palm springs located at (4095 e. Palm canyon dr, palm springs, ca 92264, (760) 328-6525) and was informed that the part for the recall repair was unavailable and was not able to provide a time frame for the repair. The manufacturer was made aware of the issue. The approximate failure mileage was 121,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 121000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | INDIAN WELLS, CA |
| VIN pattern | WDBRF40JX4FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |